Testimonials – Cambridge Fire Places

Testimonials

The job was the complete removal of a 1970’s red brick fireplace, increase the size of the opening, installation of a wood burning stove, new liner and insulation, limestone surround and black granite hearth.Jamie was knowledgeable, friendly and helpful throughout the whole process. He gave excellent advice on stove, hearth and surround choice that was suited for our chimney breast and size of room. The estimation and quote was clear, competitive and accurate.The work was conducted in a safe, professional and efficient manner by the CSI staff, giving daily updates and making every effort keep the place clean and tidy.CSI worked to a time frame that suited us and was dedicated to getting the job finished to an excellent standard. We are very happy with the finished result. Thanks guys!

Danny & Fran

I can’t fault Jamie at CSI. We had a chimney repointed, new flue installed, chimney breast opened up for a wood burning stove, constructional hearth installed, Yorkstone hearth installed, chimney breast brickwork exposed and cleaned up, an Oak floating mantel installed and the stove sourced and fitted. Being 1st timers with stoves, we wanted someone who could almost hold our hand through the process and Jamie did more than that. From day 1 of our first enquiry, every question we asked was answered immediately (either by phone or email) and Jamie would always have questions and options for us that we hadn’t even considered. He’s clearly knowledgeable and has a passion for what he’s doing. He’s friendly and a good worker – along with the ever suffering Toby who was assisting. On the only day it rained, the poor lad was stuck on the roof for the whole day! We were let down by our stove supplier, and again Jamie was straight on the case sourcing us a selection of different stoves from a range of suppliers. The one we ended up choosing was much nicer than any we had found. He explains everything you need to know, what’s going to happen and when, what he will be doing and what we needed to do. There’s some interim pictures of our installation on the CSI website and when we’ve had the finishing done, we’ll give him some more pics to show off his work. It was a pleasure having CSI, Jamie and Toby in for this work and wouldn’t think twice about using them again.

Pete & Mat, Bedford

The guys at Cambridge Stove Installations were outstanding. Very professional, they kept in touch every step of the way via phone/email/in person. Involved me in any decision that needed, but it was obvious we could trust them all along. We are already planning to call them again to install our stove!

Dr Eliseo Papa, Cambridge

Jamie and his colleague demonstrated an excellent and professional service. They were polite and courteous. Jamie’s knowledge and understanding of his work and area of expertise was second to none. I can only hope we are able to work with Jamie and his colleague when we decide to get a stove installed. The advice he gave us was excellent and the work done was quick and clean. Great job all round and we would recommend them to everyone.

Krishna

Great job on the fireplace, which now looks much better than I had imagined. Took the time to really understand what I was trying to have. You cared that I got the result I was looking for rather than just sticking in the fireplace and getting onto the next job. Appreciate the efforts. I have already recommended you to people.

Justin Skinner

Very pleased with the end product and the service from Jamie and the team. Would highly recommend. It was done in a timely manner and Jamie explained everything so well, not at all patronizing compared to other companies we spoke to. And all for a very reasonable price. 2 very happy customers.

Lauren Robertson

Jamie did a great job of fitting our new stove and fireplace. He gave good advice when we were deciding what we wanted and kept us informed the whole way through. There were a couple of challenges along the way which Jamie dealt with really well and we are very happy with the final product. We have already recommended him to family and friends.

ameglh

Thank you for all your hard work to get our stove and fireplace installed. There were a couple of challenges along the way which you dealt with brilliantly, and we really appreciated being kept informed as the job progressed. We are really happy with our stove and have had no hesitation in recommending you to several friends and family members.

Emilie & Mike

Very good job from Cambridge Stove Installations. Jamie was always in touch from the beginning to the end. He helped identifying problems with the dumpiness in the chimney area and helped finding people to make it right. The installation of the stove was very smooth and on time. The quote very reasonable with even some of the original quote reduced when some of the elements originally thought necessary not used during the installation. Very happy overall 🙂

dmitry_76

Did a very good job all round! Communicates well & explains the job throughout, fairly priced & would recommend to all, hoping same team return to do another job soon.

Shane

Really good job, our Jetmaster fire was fitted professionally. Would recommend builder to friends.

Vicky

A professional and friendly service. Jamie was informative and despite encountering some unexpected snags with the fireplace he never compromised on safety or service. First class service and we love the finished results.

Vicky, Crowland

Jamie and his team did a brilliant job. I wasn’t quite sure what I wanted but Jamie’s advice was Invaluable. I now have a fireplace and stove to be proud of. Thank you CSI. I would recommend them to anyone!!

Gina, Harlow

The overall installation was great, the stove works excellently and looks fantastic. The performance is superb and the draw is perfect, the stove lights up cleanly and burns efficiently with no issues in any wind direction. The look is exactly what I had hoped for helped along by good advice on choice of stove and materials. I was particularly pleased that previous installation issues and errors were picked up and corrected with good communication of options. I am confidant the solution will now be sound for years to come.

Andrew, Hilton

Jamie and Toby turned up and were pleasant and thorough in their examination/service of my wood burner and flue/chimney in my new house. They provided great feedback on how dangerous it is and how we can resolve that so it’s safe to use. Highly recommended.

Richard, Huntingdonshire

Jamie came around within a couple of days of me getting in touch and was able to offer valuable advice on installation and type of hearth to use as well as providing the most competitive quote. Really happy with the finished product, was completed on time and any extra work required (one of the chimney pots needed replacing) he got in touch giving a price before the work was carried out.

Drew, Huntingdon

Jamie was extremely knowledgable throughout the process and was always quick to answer questions via e-mail or on the phone. Found him easy to deal with and trusted him completely from initial contact to completion. I would highly recommend. Completely imparticial advice to best suit the customers desired end result. Definitely use him again if I needed another burner fitting.

Mark Bavington, Stevington

Highly recommended , two chimneys lined and two stoves installed . Honest service came in cheaper then the already competitive quote. Nice lads too .

Beth, Ramsey